4) Explain the step by step procedure of how an issue is created in jira?

a) go to the webpage infoteksolutions.atlassian.net
b) Then go to your project, suppose your project name is Newtours click on it.
c) go to backlog there you will see a + sign i.e. create issue click on it
d) When you click on create issue you will see names of 4 issues. i.e is story,task,bug and test so whatever issue you want to create you will click on that This way issue is created.